Do you have transport to the pier? Where is the Pickup Point?
Yes, we do have a shuttle bus available and the pickup point is at Bitec Bangna and this is free of charge.You will have access to download the full Figma project including all of the pages, the components, responsive pages, and also the icons, illustrations, and images included in the screens.
Is there parking available at Bitec Bangna?
Yes, there is parking available. However, the cost of a parking ticket will be your own responsibility.
Do I need a visa to enter Thailand and Cambodia?
Please check link below for free visa and visa on arrival to enter Thailand
(Link)
Cambodia Visa kindly contact Cambodia embassy to apply. E-visa is not available for sea ports.
Following countries may enter Cambodia without visa
Thailand, Singapore, Brunei, Indonesia, Laos, Malaysia, Philippines, Vietnam.
For China Passport: Visa on arrival is available at the airport and Laem Chabang Port (2,000 THB fee), Cambodia visa please contact Cambodia Embassy.
Do you have a payment plan ?
Yes, payment plans are available with Thai banks and Thai credit cards.
What are the activities and amenities that the cruise offers?
Costa Serena offers a variety of activities and amenities, including:
Restaurants and dining options serving Italian and international cuisine
Bars and lounges, including poolside bars, wine bars, and coffee shops
Swimming pools and hot tubs
Spa treatments and fitness classes
Live music, dance performances, and theater shows
Casino
Sports facilities, including a basketball court and a mini-golf course
Art auctions and workshops
Wine tastings and cooking classes
Shopping and boutiques.
Is alcohol included in the ticket price?
No, alcohol is not included in the price. However, we offer drink packages for an additional cost.
Is there parking available at the port of boarding?
Yes, there is parking at the port at your own expense.
What happens if we miss the boarding time?
If you miss the boarding time, you may not be able to board the ship and may miss the entire cruise. You should make every effort to arrive on time and leave enough time for unexpected delays.Yes, there is parking at the port at your own expense.
What happens if we miss the boarding time?
If you miss the boarding time, you may not be able to board the ship and may miss the entire cruise. You should make every effort to arrive on time and leave enough time for unexpected delays.
What is the capacity of the cruise?
3,700 passengers exclude the crew
Do we need to bring our passports?
Yes, you will need to bring your passport, as they will be required for check-in and check-out
What is included in the package?
Ticket price included Transfer round trip from Bangkok to Leam Chabang Port, Food (3 meals/day)
and drink (non-alcoholic / non-carbonated) + Port taxes
How can I pay my expenses on the cruise?
at the check-in we will issue a cruise card to pay on board which you can top up via credit card or cash
Is the port taxes included in the ticket price?
Yes, it is included.
How about the internet?
Internet packages on board for the whole trip started at 40 USD (social media), and 80 USD (full coverage) with 5 GB limited. 10 USD cheaper for Pre-booked.
Which Port & Pier will be disembarked at Sihanoukville and Samui?
Cambodia: passengers will be embarked and transferred by tender boat at Sihanoukville Port.
Internet packages on board for the whole trip started at 40 USD (social media), and 80 USD (full coverage) with 5 GB limited. 10 USD cheaper for Pre-booked.
Samui: passengers will be disembarked and transfer by tender boat at Nathon Pier